Track your order

When your order ships, we'll email you a shipping confirmation with a tracking number and a link to follow your package. Tracking usually becomes active within 3 business days of shipping.

Where to find your tracking

  • Shipping confirmation email: open the email from Verso and select the tracking link.
  • Order status page: the link in your order confirmation email takes you to your order status page, which shows tracking once your order ships.
  • Your account: if you have an account, sign in to see your orders and their status.

Tracking not updating?

Updates can pause for a few days while a package is in transit. If there are no updates for 45 days after shipping, email us and we'll send a replacement or refund you.

Can't find your emails?

Check your spam or promotions folder, then email pokonmarketing@gmail.com with your order number or the email address you used at checkout.