Track your order
When your order ships, we'll email you a shipping confirmation with a tracking number and a link to follow your package. Tracking usually becomes active within 3 business days of shipping.
Where to find your tracking
- Shipping confirmation email: open the email from Verso and select the tracking link.
- Order status page: the link in your order confirmation email takes you to your order status page, which shows tracking once your order ships.
- Your account: if you have an account, sign in to see your orders and their status.
Tracking not updating?
Updates can pause for a few days while a package is in transit. If there are no updates for 45 days after shipping, email us and we'll send a replacement or refund you.
Can't find your emails?
Check your spam or promotions folder, then email pokonmarketing@gmail.com with your order number or the email address you used at checkout.